Exploring usefulness and usability in the evaluation of open access digital libraries Full text

Tsakonas G., Papatheodorou C.
Information Processing and Management: an International Journal, Volume: 44 (3), Pages: 1234-1250
Abstract. Advances in the publishing world have emerged new models of digital library development. Open access publishing modes are expanding their presence and realize the digital library idea in various means. While user-centered evaluation of digital libraries has drawn considerable attention during the last years, these systems are currently viewed from the publishing, economic and scientometric perspectives. The present study explores the concepts of usefulness and usability in the evaluation of an e-print archive. The results demonstrate that several attributes of usefulness, such as the level and the relevance of information, and usability, such as easiness of use and learnability, as well as functionalities commonly met in these systems, affect user interaction and satisfaction.